Club Director HQ Common Issues

  • Membership Cards

    Membership Cards are all digital.  They can be downloaded and stored in their apple wallet or google pay.  Members can print off their card by going to their sportsengine account, click on household, click on the players profile card, click on view details, click on the Save Membership Card and Print Card.

  • How can I pay for my coaches?

    In your HQ, click on your Directory, select the members you want to pay for, click on "Purchase Memberships" in the upper right hand corner and follow the  directions to purchase.  You will need their personal information (DOB, email, etc)  Your coaches will receive an email with instructions to join your club and fill out their membership information.  


    You will not be able to purchase a background screen for the coaches from here.  The coaches will have to purchase their background screen separately because of all the information and forms they must digitally sign.  

  • How do I put my members into the HQ?

    Starting September 1, after the Region activates your club you can send out a registration link to your Club Members.  They must be committed to the club to receive this link.   The link will send them through the membership process, add them to your directory and give them their club assignment to your club.  ONLY give out this link to the players that have committed and they must use the login information for their CURRENT sportsengine account.

  • Adding the Region Office to Club HQ

    To add the Region Office as an admin to your HQ:

    Add us to the member directory:


    First Name: Iowa

    Last Name: Region

    Email: membership@iavbreg.org


    Click on the name, go to permisions and assign us HQ Tools and Manage under USA Volleyball Access.

  • Changing your club name or info in HQ

    Log into your HQ

    Click on Settings

    Click on Organization Details

    Edit the information needed in the boxes

  • Syncing to AES

    You must go into your AES account and follow the instructions on pages 16-17 of the SportsEngine Admin manual which can be found on the Club Director MMS page.

  • Adding Rosters to TM2Sign.

    Click Here for instructions

  • How to print USA verified rosters

    Please click on this LINK

Administrators


Clubs will have the ability to designate administrators within their SportsEngine HQ to help manage memberships and rosters (similar to the "Club Admin" functionality in Webpoint). All administrators in SE must be USAV members, background screened, and SafeSport certified. USAV and Iowa will be monitoring compliance with this policy.


Paying for Coaches in Club HQ


In your HQ, click on your Directory, select the members you want to pay for, click on "Purchase Memberships" in the upper right hand corner and follow the directions to purchase. You will need their personal information (DOB, email, etc) Your coaches will receive an email with instructions to join your club and fill out their membership information. 


You cannot pay for Background Screens for the coaches.  They will have to pay on their own.